Privacy Policy

Effective Date: July 20, 2026

Moms Making Mums respects your privacy. This Privacy Policy explains what information we collect when you visit our website, contact us, or place an order, and how that information may be used.

Information We Collect

We may collect information that you voluntarily provide, including:

  • Your name
  • Email address
  • Phone number
  • Billing and shipping address
  • Student name, school, grade, and Homecoming date
  • Design preferences and personalization details
  • Photos or inspiration images you submit
  • Order and payment information
  • Messages sent through our website or social media

We may also automatically collect limited technical information when you use our website, such as your browser type, device information, IP address, pages visited, and website activity.

How We Use Your Information

We may use your information to:

  • Create and personalize your Homecoming Mum or Garter
  • Process and fulfill your order
  • Communicate with you about your order
  • Arrange shipping, pickup, or delivery
  • Respond to questions and customer-service requests
  • Improve our website, products, and customer experience
  • Send promotional messages when you have chosen to receive them
  • Prevent fraud and protect our business
  • Meet legal, tax, and recordkeeping requirements

Payments

Payments are processed through third-party payment providers available through our Ecwid store, such as PayPal, Venmo, credit-card processors, or other payment services.

Moms Making Mums does not directly store your complete credit-card information. Payment providers process that information according to their own privacy policies and security practices.

Ecwid and WordPress

Our online store is powered by Ecwid and our website is built using WordPress. These service providers may collect or process information necessary to operate the website, shopping cart, checkout, customer accounts, and order-management features.

Shipping and Service Providers

We may share information with trusted service providers only as needed to operate our business and complete your order. These may include:

  • Ecwid
  • Website hosting providers
  • Payment processors
  • FedEx or other shipping carriers
  • Email and form providers
  • Analytics and website-security services

We do not sell your personal information.

Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Keep the website and shopping cart working properly
  • Remember customer preferences
  • Understand how visitors use the website
  • Improve website performance
  • Measure marketing and advertising results

You may be able to control cookies through your browser settings. Disabling certain cookies may affect how the store or checkout functions.

Marketing Communications

You may receive promotional emails or messages only when you have subscribed, requested information, entered a promotion, or otherwise agreed to receive them.

You may unsubscribe at any time by following the instructions in the message or contacting us.

Photos and Customer Content

We will not intentionally publish customer photos, student photos, testimonials, or identifying order details for marketing purposes without permission.

Photos submitted as design inspiration will be used to help create your order.

Children’s Privacy

Our website and store are intended for adults who are purchasing Homecoming products. We do not knowingly collect personal information directly from children under 13.

Parents and guardians should submit orders and personalization information on behalf of minors. Federal children’s privacy rules apply when websites knowingly collect information from children under 13.

Data Security

We use reasonable administrative and technical measures to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Data Retention

We retain order and customer information only as long as reasonably necessary to:

  • Complete and support your order
  • Maintain business and tax records
  • Resolve disputes
  • Meet legal obligations
  • Enforce our agreements

Your Choices

You may contact us to:

  • Request access to personal information you provided
  • Ask us to correct inaccurate information
  • Request deletion of information, when legally and operationally permitted
  • Unsubscribe from marketing communications
  • Ask questions about how your information is used

Certain order and transaction records may need to be retained for legal, tax, fraud-prevention, or recordkeeping purposes.

Third-Party Links

Our website may link to social-media platforms, payment providers, shipping carriers, or other third-party websites. We are not responsible for the privacy practices or content of those third parties.

Changes to This Policy

We may update this Privacy Policy as our website, services, or legal obligations change. The updated effective date will appear at the top of this page.

Contact Us

For privacy questions or requests, contact:

Moms Making Mums
Email: momsmakingmums@gmail.com
Phone: (817) 673-3601
Location: Ponder, TX